Welcome to Mysilor. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing any orders.
These Terms and Conditions (“Agreement”) apply to the use of the website mysilor.com and any purchases made through it. This Agreement is a legally binding contract between you (“Customer,” “you,” or “your”) and Mysilor (“we,” “us,” or “our”).
By using our website and placing orders, you confirm that you are at least 18 years old or have the consent of a legal guardian, and that you agree to comply with this Agreement.
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and by continuing to use our website, you agree to the updated terms.
We aim to display our skincare products as accurately as possible. However, we do not guarantee that the colors, descriptions, or images of the products will be accurate or complete. Product packaging may vary from what is shown on our website due to manufacturer updates or changes.
3.1 Pricing:
All prices on our website are listed in euros (€) and include VAT where applicable. We reserve the right to change prices at any time. Prices at the time of purchase will be honored, except in the case of obvious errors.
3.2 Payment Methods:
We accept major credit cards (Visa, MasterCard, American Express) and other online payment methods (such as PayPal or Apple Pay). Payments must be made in full at the time of purchase. Your order will only be processed once payment has been successfully received.
4.1 Order Acceptance:
Once you place an order, you will receive an email confirmation. This is not a guarantee that your order has been accepted. We reserve the right to cancel or refuse any order at our discretion, including in cases of fraud, unauthorized use of payment methods, or product unavailability.
4.2 Shipping:
We ship products to selected EU countries. Shipping costs and delivery times vary depending on your location. You can find detailed information in our Shipping Policy. We are not responsible for delays caused by postal services.
Please refer to our Return & Refund Policy for information on how to return products and request a refund. If you receive a damaged or defective item, please contact us immediately at support@mysilor.com for assistance.
6.1 Intellectual Property:
All content on our website, including but not limited to text, images, product descriptions, and logos, is the property of Mysilor or its content providers and is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, or modify any content without our prior written consent.
6.2 User Conduct:
You agree to use our website for lawful purposes only. You must not:
– Use our site in any way that causes damage or restricts access to the site;
– Attempt to interfere with the proper working of the website;
– Post or transmit harmful or illegal content, including viruses, malware, or other harmful programs;
– Use our site for fraudulent or unlawful activities.
We make every effort to ensure that our website and services are available and secure, but we cannot guarantee uninterrupted access. We are not liable for any damages, losses, or expenses caused by the use or inability to use our website, including but not limited to, loss of data, business interruptions, or delays.
To the fullest extent permitted by law, Mysilor disclaims all warranties, whether express or implied, related to the accuracy, reliability, or availability of the website and products.
Our skincare products are for external use only. Although our products are designed with sensitive skin in mind, we recommend conducting a patch test before full use. Discontinue use immediately if irritation occurs and consult with a healthcare professional if necessary.
The information provided on our website is not intended to diagnose, treat, cure, or prevent any medical condition. Always seek advice from a healthcare provider if you have specific skin concerns or conditions.
Results may vary depending on individual skin type and conditions. Users assume responsibility for any reactions or adverse effects and are advised to read ingredient lists thoroughly to avoid known allergens. Our company shall not be held liable for any damages resulting from the misuse or improper storage of our products.
This Agreement and any disputes related to the use of our website or the purchase of our products are governed by the laws of The Netherlands without regard to its conflict of law principles. By using our site, you agree to submit to the exclusive jurisdiction of the courts in The Netherlands for any disputes arising out of or related to this Agreement.
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.
If you have any questions regarding these Terms and Conditions, please contact us at support@mysilor.com
At Mysilor, we believe that natural ingredients are the key to healthy and beautiful skin. We source ingredients from trusted suppliers and carefully craft each product to provide the best care for your skin. Explore our collection to discover the ideal addition to your skincare routine.